Terms of Use

1. Parties

The service is provided by KinSentinel, correspondence address info@kinsentinel.com ("we", "us"). The parent or legal guardian who opens the account is "you".

2. The service

KinSentinel shows which apps and sites your child uses on a Windows 10 or 11 computer and for how long; it lets you set time, schedule and app rules, lock the computer remotely and send your child notes. The service does not currently work on phones or tablets and does not block websites. We may develop, change or remove features over time; we announce significant changes that affect you negatively in advance.

3. Your account

• Accounts may be opened only by parents or legal guardians aged 18 or over.
• You are responsible for the accuracy of the details you give and for keeping your password secret. If you think your account is being used without permission, change your password and tell us.
• You can add another parent to the family account. That parent sees and manages all of the family's children, computers and records; you are responsible for giving them that access.

4. Permitted use

You may install KinSentinel only to monitor and limit the use of a child in your care on a computer you are entitled to manage. The following are not allowed:

• monitoring adults (a spouse, partner, employee, housemate and so on) or children who are not in your care;
• installing it on a computer that belongs to someone else or that you are not entitled to manage;
• using the service for an unlawful purpose, to harass anyone or to spy on someone secretly;
• trying to get around the service's security, trying to reach other families' data, or sending automated requests that overload the service.

We recommend telling your child, in a way that suits their age, that the computer is monitored and why. Rules and the lock screen are visible on your child's computer.

5. The app on the computer

• We give you a personal, non-transferable, non-exclusive permission to use the app you download from the panel on your own family's computers for as long as your account lasts.
• The app updates itself automatically for security and bug fixes. Updates are distributed with our signature, and an update whose signature does not check out is not installed.
• If you turn on protection in the panel, the app makes it harder for the child to stop or remove it. Turning it on is your decision.
• You can remove the app in two ways: in the panel with Devices → Remove from computer (the app drops its rules and removes itself the next time it connects), or on the child's computer through Windows Settings → Apps with a one-time removal code from the panel. Without the code the removal through Windows does not go ahead. Anyone who can use the computer's administrator account can remove any software; that is why we recommend that the child's Windows account is not an administrator.
• Do not try to reverse-engineer, modify or redistribute the app (except where the law expressly allows it).

6. Trial and fees

• Every new account starts with a 14-day free trial. Every feature is included and no card is asked for.
• When the trial ends, rules are no longer applied and the panel becomes read-only; the computer is not left locked. Your account and records are not deleted; records are deleted according to the retention periods.
• Paid plans are not offered at the moment. When they are, we will state the prices, payment terms and your right of withdrawal clearly in advance. You will not be charged anything without your explicit agreement.
• We may extend a trial at our discretion; that does not mean it will be extended again.

7. Availability

We make reasonable efforts to provide the service without interruption or errors, but cannot guarantee it. Maintenance, updates, internet connections or problems with third-party services may make the service unavailable from time to time. When the computer cannot reach the server, the app keeps applying the last rules it received and sends its records once it is back online.

8. Limitation of liability

• KinSentinel is a tool that helps with parenting; it is not the only way to keep your child safe and does not replace your own supervision. No software is impossible to get around; a child's Windows account without administrator rights is the strongest protection.
• App and site categories are set automatically and may be wrong; you can correct them in the panel.
• We are not liable for damage arising from using the service wrongly or against these terms.
• To the extent the law allows, we are not liable for indirect damage (loss of profit, loss of data and so on). These limits do not apply to intent or gross negligence, to harm to life or health, or to consumers' statutory rights that cannot be excluded by contract.

9. Suspension and termination

• You can delete your account at any time in Settings. If you are the only parent in the family, this deletes all of the family's data.
• We may suspend or close your account if we believe you have broken these terms, in particular the permitted-use rules. Unless the matter is urgent, we warn you first and give you a chance to explain.
• If we decide to discontinue the service altogether, we will tell you by email at least 30 days in advance.

10. Intellectual property

The KinSentinel name, logo, software and the content of this site belong to us. You receive only the permission to use them described in these terms. The records in your panel and the information you enter belong to you.

11. Changes to these terms

When we change these terms we update the date at the top. We announce significant changes that affect your rights by email at least 30 days before they take effect. If you do not accept a change, you can delete your account within that period.

12. Governing law and disputes

These terms are governed by the law of the Republic of Türkiye. If you are a consumer, you may apply to the Consumer Arbitration Committees or Consumer Courts within the legal limits. Consumers living in the European Union keep the protection of the mandatory consumer law of their country of residence and may go to that country's courts. For disputes with users who are not consumers, the courts and enforcement offices of Istanbul have jurisdiction.

13. Contact

For questions and complaints, use the contact form.